ReviewsOnMyWebsite provides monthly credits with the Growth and Agency plans for sending SMS and email review requests, refreshed on the 1st of each month. Find out how to manage your credits and explore top-up options to ensure uninterrupted customer interaction.
Monthly Credit Allotment
- Each plan comes with a specific number of SMS and email credits deposited into your account at the start of each month.
- Unused monthly credits do not roll over to the next month.
Purchasing Additional Credits
Need extra credits this month? Purchased credits never expire, so they can be used anytime when your monthly credits run out.
How to purchase SMS and email credits
- Log in to your ReviewsOnMyWebsite account.
- Navigate to My Account > Billing.
- Select Buy SMS credits or Buy Email credits.
- Choose your desired credit package.
- Click Buy credits.
Credit Top-Up Options
SMS Credit Pricing
- 100 Credits - $10
- 500 Credits - $35
- 1,000 Credits - $50
- 2,000 Credits - $80
Email Credit Pricing
- 1,000 Credits - $10
- 5,000 Credits - $35
- 10,000 Credits - $50
Credit Usage
- 1 Credit = 1 Request: Generally, each SMS or email review request uses one credit.
- Character Limits: Each SMS message uses 1 credit per part of the message (160 characters).
- MMS Requests: If you include an image in your SMS, it will be sent as an MMS and cost 3 credits.
Checking Your Credit Balance
You can check your credit balance under Billing > Account Usage. This includes both SMS and email credits.
Benefits of Our Credit System
- Flexibility: Purchase additional credits anytime.
- No Expiry: Purchased credits never expire.
- Scalability: Larger packages offer better value.
We're committed to helping your business effortlessly gather valuable customer feedback. For further assistance, feel free to contact our support team.
For more details, visit our Pricing Page.