Bill's Lock & Key, Inc.

Unclaimed

Location details

4200 Wyoming Blvd NE c1, Albuquerque, NM, USA

Reviews from the web

Google 531 reviews
4.6
ROMW 2 reviews
3.0

Reviews

TERASA MANIX (TERASANNE)
6mos 2h
BAIT & SWITCH SCAM ! IF I COULD GIVE NEGATIVE STARS - THIS PLACE DESERVES FIVE NEGATIVE STARS !!!
I'm visiting Albuquerque, NM working the Balloon Fiesta ... I went to this business to have some keys cut & a battery replaced in my key Fob which the owner, Bill, did himself. I needed keys cut for my vehicle & he looked around & said they're on order & will be here in 2 wks & call before to be sure ... I asked how much are they & he said $4.95 so I waited the two weeks & called. I explained to the young man & he put me on hold for 20 minutes then returned & said he had 2 ... but I was told by owner that 3 were on order & I said great cuz that's what I need ! When I went back, I brought one of the keys that was cut previously & didn't work as well as another fob for battery. It took 3 people & another 20min to "find" the keys (which there were in fact 3 like the owner said) ... The bad key was re-cut (still doesn't work), the battery replaced & the 3 new vehicle keys cut which took 2 people & another 25 minutes. When they rang it up it was over $150 !!! I said WHAT ?!?! And the young man said the 3 new vehicle keys were $50 each ... I explained that the owner told me $4.95 & another guy came out the back & was very rude saying I'm not gonna haggle with you - if you don't want them then don't get them & he took the keys & walked away - again I said that's not what the owner told me & I surely wouldn't have waited 2 wks for them to come in & drive all the way over here & have them cut if I didn't want them but this is wrong ! I said pls ring up the battery for me to pay & he said "no, have a nice day" in a very condescending tone ... I asked to see the owner & this man again said "have a nice day" & turned & walked out !!! I suspect the owner wasn't there & they are running this little scam without his knowledge - otherwise if the owner knows then it's worse than a few rouge employees ! Either way - BEWARE !!!
Rama Barg
5d 11h
Bill's Lock & Key, Inc. CUSTOMER SERVICE +1(805) 3O1 7O71 PHONE NUMBER +1(805) 3O1 7O71
CUSTOMER SERVICE +1(805) 3O1 7O71 PHONE NUMBER +1(805) 3O1 7O71
CUSTOMER SERVICE +1(805) 3O1 7O71 PHONE NUMBER +1(805) 3O1 7O71
offers exceptional locksmith services with a reputation for reliability and trustworthiness. From the moment you call, their customer service is friendly and responsive, ensuring that your security needs are met quickly and efficiently. The team at Bill's Lock & Key is highly skilled, handling everything from simple key duplication to complex lock repairs and installations. Customers appreciate their punctuality, as the technicians arrive on time and equipped to solve any lock-related issue. The company’s expertise in both residential and commercial locksmithing makes them a go-to resource for a wide range of security services. Their attention to detail and high-quality materials ensure that all jobs are done to perfection, providing peace of mind to clients.

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Hours

  • Monday 8AM-5PM
  • Tuesday 8AM-5PM
  • Wednesday 8AM-5PM
  • Thursday 8AM-5PM
  • Friday 8AM-5PM
  • Saturday 10AM-4PM
  • Sunday Closed

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