Canadian Tire

Their Auto service at the Kingsway Location at 11839 Kingsway NW, Edmonton, AB, Canada is not good at all. I asked one of the Store Managers to help me with finding the right wiper blades for my 2013 Chevy Sonic and found out today, while trying to install the ones he recommended and gave me the wrong ones just because I am "female" and don't know any better.

Do not go to Canadian Tire Kingsway
if you are lgbtqia2s+ this location discrimates
against you the basis of who you are and because
of your disabilities.

Do not give this hateful and transphobic franchise
any money!

So back in December 2023 I took my car in because
the car would just randomly die. The battery would
be totally dead so the Canadian Tire Kingsway automotiv
garage said oh its your battery so they replaced it.
And the problem still continued to happen with a new
battery. I took it back to them again the garage said
we don't know and refused to do anything about it.

So now it is April 8 2023 I have an unrelated problem
with my power steering being really hard to turn so
I dropped the car off April 7 2024 over night and left the
keys in their drop box I get a call the next morning
from the manager of the automotive department saying
we refuse to look at the car. He said that there was a
note on the account saying not to look at my car.

I call the Canadian Tire Customer service and I find out
that it was the franchise that put the note there
and now refuses to deal with the car in any way.

Customer service claims that I intimidated the staff
there now I am a woman and transgender I don't think
that the staff there also likes that either and
discriminates against me because of who I am.

I am also diagnosed with Asperger's Sydnrome as well
and Canadian Tire has been told this in the past.
Simply because I have trouble in social situations and
the staff doesn't understand my disabilities does not
give them the right to discriminate against me.
I deny intimidating anyone and that is nothing more
than a lie. I believe this is a retaliation by the
franchise for making a complaint to the Canadiantire
Corporate head office back in December 2023 about the
no starting issue. I did nothing wrong. This franchise
is hateful and transphobic! do not go to this location
I would give this store 0 rating if I could!

I have emailed the Canadian Tire customer service
already about this and spoke to them on this phone
about this matter. Canadian Tire tells me
we can't force the franchise to fix my car,
they don't seem to want to do much about it.

Avoid this location at all costs! The franchise is
hateful and discriminates against people on the
basis of their gender identity and their mental
disabilities.

Canadian Tire Downtown
11839 Kingsway NW, Edmonton, AB T5G 3J7
Phone #: (780) 413-8473

Avoid this location at all costs!