Carus Dental Killeen
Unclaimed
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3106 S W S Young Dr Ste C304, Killeen, TX, USA
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Normally I do not leave negative reviews where everyone can read them but I reached out to Carus Dental Clinic following my wife's appointment yesterday but no one returned my call. My wife had an appointment at 0900 yesterday morning with the standard request of arriving 10 minutes early. We arrived at 0845. At 0935 I asked the employees at the reception desk when my wife's 0900 appointment was going to start. The lady was nice but I received the standard "we are running behind" and it should be soon.
A few minutes later the Dental Technician arrived and apologized for the late start. I understand this happens sometimes but communication with the patient goes along way in these situations.
We went to the appointment room, X-rays were taken and standard questions asked. The Dentist arrived, screened the X-Rays and asked my wife if she was having any problems with her teeth...the Dentist has always been professional and easy to talk to. The Dental Technician completed my wife's teeth cleaning in about 15 minutes which surprised my wife and I. A 15 minute teeth cleaning 2X a year leaves a lot to be desired as far as I'm concerned. My wife's next 6 month cleaning was calculated for 12 December from 29 May? Unless these issues can be rectified we will look for a different clinic for our future dental needs. V/r
A few minutes later the Dental Technician arrived and apologized for the late start. I understand this happens sometimes but communication with the patient goes along way in these situations.
We went to the appointment room, X-rays were taken and standard questions asked. The Dentist arrived, screened the X-Rays and asked my wife if she was having any problems with her teeth...the Dentist has always been professional and easy to talk to. The Dental Technician completed my wife's teeth cleaning in about 15 minutes which surprised my wife and I. A 15 minute teeth cleaning 2X a year leaves a lot to be desired as far as I'm concerned. My wife's next 6 month cleaning was calculated for 12 December from 29 May? Unless these issues can be rectified we will look for a different clinic for our future dental needs. V/r
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