Centre Vétérinaire Montréal

If you love your pet don't bring it to this clinic, they are just careless about the animals the only important for them is how much money they can get out of you, pushing you to buy things your pet don't need, vaccines your pet already have, clinical tests, get them chipped, etc. and of course charging you for every time you bring the animal.
The Royal Vétérinaire clinic was our regular vet since we have our cats (2014) back then it was so different, the staff was qualified and really care with the animals but it's been 4 or 5 years they became something else.
The front desk is very kind with everybody until they know they can't get no money from you they turn shady and passive aggressive against you.
They don't understand our pets are our family and you can really feel their real and bad attitude when you question them about the bad diagnosis, NO treatment and mistakes their vet practitians made (because I don't think they are professionals).
We brought our 8 y/o cat of 11 kg to the vet for an eye infection, sadly enough that day the cat eye wasn't that bad but you can still see he had a big infection (I think a real professional would recognize what kind of infection would be) but the "doctor" Rafael Trembly told us our cat was ok, just with a normal discharge that probably would go away by itself with "systane ultra eye drops."
We told the dr we went on vacation for a month and the girl who was taking care of the cat works in a veterinary but she can't prescribe meds and she ask us to get some amoxicillin to give to the cat in our return to Canada because she was applying Terramycin but the infection didn't go away. We gave the amoxicillin to the cat and he got better, he was more active and the swollen on his eyes went away. But after some days his eyes started leaking again and with the diagnosis from the dr the cat condition got worst and worst.
We brought him on Monday 8th of April by Wednesday (April 10th) the cat started sneezing, and like if want to vomit, he was most of the time on his bed like before.
I went to the vet (Friday 12nd of April) to tell them what was happening and they asked me to bring back our 11kg cat and they will charge us less for the visit because we were costumers (190dlls). I told the person how come they will charge us more if we brought the cat the previous days and the dr diagnosis was wrong and told us our cat was ok and advise us to get human eye drops that made the cat condition worst (we already paid $172dlls) she got really shady and told me if I cant bring the cat I can send an email to the "medical team" and they will reach me right away but that never happened. So, I sent them an email on Monday the 15 of April and I never received any answer. I ask her again why they want to charge us again if we already paid and the dr diagnosis was wrong and the cat got worst.
Is really easy for the front desk to ask you to leave the vet when they can't give you a reasonable solution. I was very frustrated seeing my cat in so much pain and I got upset with the answer she gave me and I left really mad.
Today Tuesday April the 18th the dr Rafael Trembly called me to tell me they answer my email right away (but wasn't true cause I never got their response) and they have to run 3 tests to know what kind of infection is and of course we have to pay for another consultation but this time $250dlls plus and they don't accept violent costumers in the clinic and I just lost it and hang up to him. Not before telling him bringing out cat to him was the worst think we have done.
We call last night a real vet and told us the right thing to do and this morning our cat finally got up his bed to eat, he don't scratches his eyes like before and is not that swollen than before
Conclusion is: in this vet they don't care about your pets it's just money what they want from you.