Coopers Auto Repair Specialists

Unclaimed

Location details

1718 103rd St E, Tacoma, WA, USA

Reviews from the web

Google 501 reviews
4.7
ROMW 1 review
1.0

Reviews

Chad Mcclish
1mo 3w
Took my Jeep in over 3 months ago. For a small oil leak, check engine light for 2 misfires, full tune up and to install a lift kit with new wheels and tires. I was told it would be about $10,000. I'm now almost $15,000 into it. And I have more problems now then when I started. Still have the same oil leak. Even though about 4 grand went to fixing it. When I asked them why I still have a leak they said (love this one) "well, oil fallows the path of least resistance. So we did fix your leak. But now that we plugged that one. The oil found a different way out. So really you had 2 leaks." Engines have oil presser. Like a house. So with this answer. If you opened 2 water valves in your home you would only get water out of 1. Then when you closed it. The other would then leak.

The Shop Manager , Lance, Will lie to you about the progress and finish dates. This wasn't just a 1 time thing. My jeep has been in and out of there over 6 times and he never hit one finish date. Lance also put all of those mist dates on, in his words, " My mechanics aren't telling me what they need till after the work is done. So now its taking longer. ." another time, " Jason who is doing your lift didn't told me he was taking Friday off so now you wont get it back till next week. I cant believe Jason Thinks he can just take a day without telling me."
Now that its been there almost 4 months. and I've spent almost 15 grand. I am scared to have them keep working on it. This week I finally said. "I'm coming to get it." Didn't bother them a bit. They get to keep the money and I have to find a shop to still fix my Jeep. By the way. Coopers isn't a mom and pop place anymore. Its owned by Sun-Auto. A franchise that owns Greg's auto and Tini's tires and a bunch of other places around here. They're all doing this to people.

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Hours

  • Sunday Closed
  • Monday 7:30AM-5:30PM
  • Tuesday 7:30AM-5:30PM
  • Wednesday 7:30AM-5:30PM
  • Thursday 7:30AM-5:30PM
  • Friday 7:30AM-5:30PM
  • Saturday Closed

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