Reviews from the web
Google
46 reviews
ROMW
1 review
Reviews
DO NOT CONSIDER FLAWLESS WITHOUT READING THIS FIRST:
While on vacation, I left my vintage 1998 Camry - an antique in pristine, like-new condition - with Robert Kraft, the owner of “Flawless”. He was waiting for parts to arrive for my fender-bender. He assured me his compound was locked and safe. My car would be ready on my return.
Two weeks later, I came to pick up my pride and joy. Get ready…
My Camry - which had been detailed just before I dropped it off - was filthy. It was covered with multiple scratches on every body panel. My mechanic subsequently discovered the oxygen sensor needed replacement and the rear brakes were damaged.
And there’s more…
The gas tank had gone from full to empty. Plus, there were multiple upholstery stains. Worse still, my rear-view camera had been ripped off the dashboard, damaging the dashboard permanently.
It looked like my car had been taken on a backroads fishing trip on the Miramachi. Altogether, more than 5K in damage - including more than $500 of items missing from my trunk, glove box, and centre console. What happened? Robert Kraft claimed a short-term employee named “Cody” took the vehicle without his knowledge.
Here’s the truth…
Robert Kraft has a reputation for taking customer’s vehicles on after-hours’ “joy rides”. Ask the folks at Autoindulgence - the top detailing shop in Moncton. When he was an employee there, Robert Kraft was fired for doing exactly the same thing.
Whether it was Robert Kraft who took my vehicle for a joy ride or whether it was “Cody” - or both - the joy ride turned into a hit-and-run. My left side-view mirror was knocked off the car in a collision with another vehicle. Robert Kraft lied to my face about this, claiming the side mirror was knocked off while backing my Camry out of his repair bay.
The Codiac Branch of the RCMP investigated the incident (investigating officer: Constable Alex Collard). He interviewed me after interviewing Robert Kraft. When Constable Collard interviewed me he commented, “Mr. Kraft is withholding information.”
Currently, there is an outstanding charge against “Cody”, about whom - conveniently - Robert Kraft can provide no details. No last name. No address. No phone number. No pay stub. How convenient. All we have is a grainy webcam photo, taken by the car that was sideswiped. It followed my Camry until the driver pulled to the curb, then abandoned the vehicle and ran.
Phone the RCMP. They’ll confirm the outstanding charge: #2022-1542913. Also, Corporal Langlois - Constable Collard’s superior - will confirm that, before my incident, Robert Kraft was “already known to us.”
What did I do next? I took Robert Kraft to court and won a judgement.
Autoindulgence did their best to restore my vehicle, but my immaculate vintage Camry is no more. The damaged upholstery and dashboard could not be repaired, and not all the scratches could be buffed away.
A competitor who shall not be named described Robert Kraft to me with a phrase that is slanderous. I will not include it here, but the phrase includes the word, “slime”. Also, Kraft doesn’t pull his pranks only on young people. I’m a 70 year-old senior. Yes, he’s a class act, Robert Kraft.
Let my experience be a lesson to anybody needing auto-body repair. Pay a little more for repairs at a reputable body shop and - while you’re at it - help put Flawless OUT OF BUSINESS.
While on vacation, I left my vintage 1998 Camry - an antique in pristine, like-new condition - with Robert Kraft, the owner of “Flawless”. He was waiting for parts to arrive for my fender-bender. He assured me his compound was locked and safe. My car would be ready on my return.
Two weeks later, I came to pick up my pride and joy. Get ready…
My Camry - which had been detailed just before I dropped it off - was filthy. It was covered with multiple scratches on every body panel. My mechanic subsequently discovered the oxygen sensor needed replacement and the rear brakes were damaged.
And there’s more…
The gas tank had gone from full to empty. Plus, there were multiple upholstery stains. Worse still, my rear-view camera had been ripped off the dashboard, damaging the dashboard permanently.
It looked like my car had been taken on a backroads fishing trip on the Miramachi. Altogether, more than 5K in damage - including more than $500 of items missing from my trunk, glove box, and centre console. What happened? Robert Kraft claimed a short-term employee named “Cody” took the vehicle without his knowledge.
Here’s the truth…
Robert Kraft has a reputation for taking customer’s vehicles on after-hours’ “joy rides”. Ask the folks at Autoindulgence - the top detailing shop in Moncton. When he was an employee there, Robert Kraft was fired for doing exactly the same thing.
Whether it was Robert Kraft who took my vehicle for a joy ride or whether it was “Cody” - or both - the joy ride turned into a hit-and-run. My left side-view mirror was knocked off the car in a collision with another vehicle. Robert Kraft lied to my face about this, claiming the side mirror was knocked off while backing my Camry out of his repair bay.
The Codiac Branch of the RCMP investigated the incident (investigating officer: Constable Alex Collard). He interviewed me after interviewing Robert Kraft. When Constable Collard interviewed me he commented, “Mr. Kraft is withholding information.”
Currently, there is an outstanding charge against “Cody”, about whom - conveniently - Robert Kraft can provide no details. No last name. No address. No phone number. No pay stub. How convenient. All we have is a grainy webcam photo, taken by the car that was sideswiped. It followed my Camry until the driver pulled to the curb, then abandoned the vehicle and ran.
Phone the RCMP. They’ll confirm the outstanding charge: #2022-1542913. Also, Corporal Langlois - Constable Collard’s superior - will confirm that, before my incident, Robert Kraft was “already known to us.”
What did I do next? I took Robert Kraft to court and won a judgement.
Autoindulgence did their best to restore my vehicle, but my immaculate vintage Camry is no more. The damaged upholstery and dashboard could not be repaired, and not all the scratches could be buffed away.
A competitor who shall not be named described Robert Kraft to me with a phrase that is slanderous. I will not include it here, but the phrase includes the word, “slime”. Also, Kraft doesn’t pull his pranks only on young people. I’m a 70 year-old senior. Yes, he’s a class act, Robert Kraft.
Let my experience be a lesson to anybody needing auto-body repair. Pay a little more for repairs at a reputable body shop and - while you’re at it - help put Flawless OUT OF BUSINESS.
You're almost done!
Choose how you want to post your review.
By signing in, you agree to ReviewsOnMyWebsite's Terms of Service and Privacy Policy