His Workmanship - Indianapolis
Unclaimed
-
Indianapolis, IN, USA
Location details
Indianapolis, IN, USA
Reviews from the web
Google
99 reviews
ROMW
1 review
Reviews
We have used His Workmanship 2 times with completely different experiences. The first could not have gone better! The crew was exceptional—such hard workers! With this in mind we had very high hopes for this recent visit; however, we could not be more disappointed. This crew did not seem to accomplish a whole lot in the 3 hours. Their work was sloppy—they left trimmings all over the porch and bed, and bushes were not cut cleanly (lots of uneven pieces sticking up). They did not even bring any equipment. The most frustrating part however was how things were handled from there. The His Workmanship website states very clearly that ALL email is answered within 24 hours—Eric, the owner, has always been quick to respond in terms of questions about coming out for a job, and yet, when we emailed him (2 times!) asking to discuss this recent less-than-stellar performance he completely ignored us! It’s been 2 weeks and no word whatsoever. This is unacceptable customer service! Sadly, it seems, they only respond when it profits them. If we could have had a simple conversation, the company might have kept our loyalty and business! As it stands we are upset and especially disheartened from this experience—this is NOT a good reflection of HIS workmanship!! We honestly chose this company because they stand apart as an upfront Christian organization. We really love what this is supposed to be based on! The whole premise of the company leads us to believe they have integrity and are a service that stands by its work, is trustworthy, and one that treats its customers fairly. How very disappointing to be treated otherwise. From this experience we would NOT recommend using this company!
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