Long Beach Auto Clinic
Unclaimed
-
3190 Long Beach Blvd, Long Beach, CA, USA
Reviews from the web
Google
44 reviews
ROMW
1 review
Reviews
BEWARE: Dishonest and Overpriced Service, Especially if You're a Woman!
I had a terrible experience with this mechanic, and I feel obligated to warn others. The first time I brought my car in, he was very kind, diagnosing a missing bolt without charging me. That made me trust him, but it was a mistake.
The second time, both my tail lights went out. He claimed my headlight motherboard was blown and needed replacement, along with new headlight assemblies, to prevent water damage. He quoted me $780 total ($480 for parts, $300 for labor). Assuming the $480 was for two headlights (based on dealership prices), I agreed. When I picked up my car, only ONE headlight had been replaced.
When my fiancé called to clarify the pricing and requested a copy of the invoice, the mechanic became defensive, yelled at her, and refused to provide proof of the part's cost. He then hung up and screened our calls.
This behavior is unacceptable and unprofessional. It's clear I was overcharged and misled. Women should not be taken advantage of in this way! I am now filing complaints with the BAR and BBB and pursuing further action. Avoid this shop at all costs—don’t let this happen to you!
I had a terrible experience with this mechanic, and I feel obligated to warn others. The first time I brought my car in, he was very kind, diagnosing a missing bolt without charging me. That made me trust him, but it was a mistake.
The second time, both my tail lights went out. He claimed my headlight motherboard was blown and needed replacement, along with new headlight assemblies, to prevent water damage. He quoted me $780 total ($480 for parts, $300 for labor). Assuming the $480 was for two headlights (based on dealership prices), I agreed. When I picked up my car, only ONE headlight had been replaced.
When my fiancé called to clarify the pricing and requested a copy of the invoice, the mechanic became defensive, yelled at her, and refused to provide proof of the part's cost. He then hung up and screened our calls.
This behavior is unacceptable and unprofessional. It's clear I was overcharged and misled. Women should not be taken advantage of in this way! I am now filing complaints with the BAR and BBB and pursuing further action. Avoid this shop at all costs—don’t let this happen to you!
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