My Social Media Group inc

Unclaimed

Location details

100 Conestoga College Blvd #1116, Kitchener, ON, Canada

Reviews from the web

Google 44 reviews
4.8
ROMW 2 reviews
1.0

Reviews

GJones Club
10mos 3w
If we could award MySocial Media Group a trophy for the "Most Creative Way to Mishandle Marketing," they'd win gold. It's been a rollercoaster ride, but not the fun kind – more like the one you regret getting on as soon as it starts.

First off, their ability to ignore over 500 product photos we sent is nothing short of magical. It's like giving someone a cookbook and they decide to eat the pages instead. The potential was there, but the execution was as disappointing as a screen door on a submarine.

Meetings with them were like trying to have a deep conversation with a parrot. Sure, they're present, but are they really understanding anything? Their lack of attention to detail was so profound, I started wondering if they were actually artistic geniuses, crafting a new form of abstract non-marketing.

Their response to criticism is akin to a toddler's reaction to being told 'no.' Instead of reflection or improvement, they opted for the digital equivalent of throwing toys out of the pram – a flurry of 1-star reviews on our profile from what we suspect are less-than-authentic accounts. It's the kind of pettiness that would make a reality TV star blush.

In summary, if you're looking for a marketing firm that turns potential into disappointment, treats professional feedback like a personal attack, and has the subtlety of a sledgehammer in a glass factory, MySocial Media Group is your go-to. Otherwise, for those who value their sanity and business reputation, I’d advise looking elsewhere.
Kerrie Shannon
8mos 3w
Have had nothing but disasters from day one ..
None of my social media posts were ever done right ..Horrid spelling mistakes constantly..
Never returned emails or calls for days ..
I'd email web guy constantly because of mistake after mistake on my socials and my Website and he'd still do it wrong ..
I'm a small co. Can't imagine if I was a huge co.
Paid for February and they missed the second week in Feb NO social posts were made ..
Promises that all would be done asap ..
Still no posts ..
My web guy would email me "What's your password for insta again ?" ..
Mean time I'd emailed it 2 times already ...
Putting a claim in with Visa for refund ..
Terrible service..don't recommend at ALL

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Hours

  • Monday 9 a.m.-5 p.m.
  • Tuesday 9 a.m.-5 p.m.
  • Wednesday 9 a.m.-5 p.m.
  • Thursday 9 a.m.-5 p.m.
  • Friday 9 a.m.-5 p.m.
  • Saturday Closed
  • Sunday Closed

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