Ouch My Back Moving
Unclaimed
-
834 Johnson St, Victoria, BC, Canada
Reviews from the web
Google
279 reviews
ROMW
1 review
Reviews
After several phone conversations and several discussions about my belongings, being concerned about my antiques and heavy items, they insisted that they knew how to move a one-bedroom, even though I recommended that they come and look at my belongings. They insisted that this was not an unusual move, so therefore a visit from them was not necessary. Several weeks before the actual move date, I had mentioned to them I had many many boxes packed and was concerned about the size of the truck. Once again, they reassured me that it would be fine as they had much experience.
Moving day had arrived. Many neighbours noticed that boxes were being dropped. Furniture blankets were not being used. And I felt the truck was too small. Yes, the truck was indeed too small. Furniture and boxes looked like a sardine can. Some furniture had to be left behind, as well as several boxes. My outdoor planters were cracked, and this was before I reached my destination. The day of arrival of my furniture, more surprises were bound to happen. Some antiques were broken and scratched, and they showed no respect for wooden antiques. It took longer than I was quoted, and they demanded $1,600 over my quote, saying that it took longer than it should have done. These are just a few comments of my experience which I hope prevents someone else from using this company, as no reimbursement or consideration to my feelings and sadness except a $50 deduction that they felt was more than acceptable. I did complain several weeks over the phone, but to no avail. This is the worse moving company I have ever experienced. Be aware of what is said, what is quoted and what is actually being done.
Moving day had arrived. Many neighbours noticed that boxes were being dropped. Furniture blankets were not being used. And I felt the truck was too small. Yes, the truck was indeed too small. Furniture and boxes looked like a sardine can. Some furniture had to be left behind, as well as several boxes. My outdoor planters were cracked, and this was before I reached my destination. The day of arrival of my furniture, more surprises were bound to happen. Some antiques were broken and scratched, and they showed no respect for wooden antiques. It took longer than I was quoted, and they demanded $1,600 over my quote, saying that it took longer than it should have done. These are just a few comments of my experience which I hope prevents someone else from using this company, as no reimbursement or consideration to my feelings and sadness except a $50 deduction that they felt was more than acceptable. I did complain several weeks over the phone, but to no avail. This is the worse moving company I have ever experienced. Be aware of what is said, what is quoted and what is actually being done.
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