PURCOR Pest Solutions

If I could give this company zero stars, I would. My experience with PURCOR Pest Solutions has been nothing short of a nightmare. This is the **second time** they have charged me for a service they **never performed**, and their complete lack of professionalism and integrity is astonishing.
Here’s what happened: They claimed to have serviced my property, including entering my house and backyard. This is a blatant lie. I watched them on my **Ring camera**, and they **never even set foot on my property**. They sat in their car for a few minutes, then drove away, yet still claimed to have performed the service and even "used products." How can a company charge for a service they didn’t provide? This is outright fraud.
When I called to address the issue, I spoke with **Marcus**, who was apparently a manager. Let me just say, his attitude was **terrible**. He was rude, dismissive, and completely unhelpful. Rather than taking responsibility or apologizing for their mistake, he doubled down and insisted that the service was completed. This, despite my clear video evidence showing otherwise. He was condescending and downright disrespectful. For someone in a managerial position, he’s a disgrace and has no business dealing with customers.
To make matters worse, the company’s practices are shady at best. They don’t schedule appointments properly, don’t notify you when they plan to show up, and don’t even send a follow-up email if they "miss you" (if they ever even came at all). They just show up unannounced—or pretend to—and then charge you for services they haven’t done. Their excuse? “We’ll come back for free.” How generous of them to offer to "fix" a service they lied about doing in the first place. It’s insulting and shows how poorly run this company is.
And to **top it all off**, after I confronted them about their fraudulent practices, they **canceled my service** as if I was the one in the wrong. The audacity of this company is beyond belief. Instead of addressing their blatant lies and poor service, they retaliated against me for calling them out. This is not just unprofessional; it’s flat-out unacceptable.
This is a **scam company** that lacks basic honesty and integrity. They lie, they cheat, and they take your money without doing the work. I would **never recommend PURCOR Pest Solutions to anyone**. If you value your time, money, and sanity, avoid this company at all costs.
**Final Thoughts:**
- They lie about performing services.
- They charge you for work that isn’t done.
- Their customer service is rude and unprofessional, with **Marcus** leading the pack in how NOT to treat a customer.
- They retaliate against customers who call them out by canceling their service.
Do yourself a favor and find a pest control company with integrity, because PURCOR is the absolute worst. They don’t deserve anyone’s business.