Sterling Window Systems, Inc.

Unclaimed
4.3
56 reviews

Location details

6705 Pleasant Ridge Rd, Knoxville, TN, USA
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Reviews from the web

Google 55 reviews
4.4
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ROMW 1 review
1.0

Reviews

Karen Adkison
9mos 6d
I bought sliding glass doors several years ago. One of the doors is very had to open and close. I had a couple of handy men look at the door. they said the door opens and closes, so nothing to fix. I called Sterling and asked if they service the products they sell, they said yes. They told me they charge $125 service fee plus parts, I was very happy. They told me they would call to schedule this week. I had not heard from them, so I called to check. The lady said David said since you had dogs 5 years ago we can not help you. She then said if we come out we will charge you $250 and probably just tell you to buy a new door. Seriously!! I used to recommend them. Very disappointed. I grew up in the same neighborhood as the owners of this company. I used to play outside with the kids back in the 70's and 80's. This makes me said. You can do better

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Hours

  • Monday 8AM-5PM
  • Tuesday 8AM-5PM
  • Wednesday 8AM-5PM
  • Thursday 8AM-5PM
  • Friday 8AM-5PM
  • Saturday Closed
  • Sunday Closed

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