VN ORGANIC SPA & NAILS (KELOWNA)

Unclaimed
4.6
228 reviews

Location details

587 Lawrence Ave, Kelowna, BC, Canada
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Reviews from the web

Google 226 reviews
4.6
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ROMW 2 reviews
1.0

Reviews

Mekal Kozak
7mos 4w
Honestly horrible place and management.
Brought my gf to get her first medi pedi and full nails.
They cut my foot
Botched her nails not once, twice or even 4 times but 8
We are going back today to have them do 2 toes they completely forgot to do, will be getting a refund.

You can imagine also during those 8 other fixes (hours) they turned to deflection and gaslighting. Even bringing my sex into my ability to see if a nail is scuffed up post finishing. Pathetic
Kayla Knutsen
3mos 4d
Been coming for years and bringing in my friends. On Friday I booked for a colour change, I get there and I’m told my old lady doing my nails can’t speak English and I would have to have another staff translate while getting nails done. That alone was annoying tracking down the lady to speak for me. Immediately I knew this older woman had zero experience with nails. She definitely was in training and I wasn’t told. She was making my nails round and not long and square like I like. I now have damage shape to my nails. I got up and left and went somewhere else.
This is not okay service. I demand a free colour change. My nails are now wrecked. They are small and circle because of the communication issue which isn’t my fault. I would like a full set done to fix my nails without being charged. This is repulsive.
I feel like getting the news involved

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Hours

  • Monday 9a.m.-7p.m.
  • Tuesday 9a.m.-7p.m.
  • Wednesday 9a.m.-7p.m.
  • Thursday 9a.m.-7p.m.
  • Friday 9a.m.-7p.m.
  • Saturday 10a.m.-6p.m.
  • Sunday 10a.m.-6p.m.

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