Wally's Towing and Recovery

Unclaimed
4.3
31 reviews

Location details

8832 Young Rd A, Chilliwack, BC, Canada
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Reviews from the web

Google 30 reviews
4.4
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ROMW 1 review
1.0

Reviews

Anicca Brandt
1mo 3w
Firstly, I never leave reviews on google. This company Wally's showed up when I called BCAA today because my ignition was stuck. A young guy/kid shows up with his girlfriend in the tow truck proceeds to try to get the ignition to turn with no luck. He tries another option going under my SUV and when he comes up complains that he ripped his fav shirt...telling me 3 times. Unable to fix the issue he starts to.prepare for a tow. Once hooked up he starts to drive and gets another call and tells me he has to disconnect my truck, leaving me stranded at Cottonwood mall. He pulls over and puts my vehicle at an angle in a spot, front tires over the lines and begins to disconnect. When asked if he's going to park my vehicle properly he says its in the lines. When asked what I am supposed to do he has no answer and then complains because he has to do all this work to disconnect!!!!???? Meanwhile I had called a friend for help who shows up as this is all happening. He parks infront of the tow truck and goes to speak with this guy to ask him how he is going to remedy the situation and the tow driver gets in his truck backs up within centimeters of my truck and speeds forward hammering his airhorn right infront of my friend. This is Absolutley Unacceptable and unprofession behavior and beyond terrible customer service. I had to call BCAA and reschedule another tow company. AJ's towing showed up minutes after the call and had my car running.in 2 seconds. This Wally's is a horrible company. Just a horrible experience which I reported to BCAA. Thank god for this other company coming to my rescue. As for Wally's ...Discusting!

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Hours

  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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