AC Police, LLC.

Unclaimed
4.9
444 reviews

Location details

2450 Hollywood Blvd #606, Hollywood, FL, USA
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Reviews from the web

Google 443 reviews
4.9
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ROMW 1 review
1.0

Reviews

Melissa Hannan
4mos 6d
2 techs came, 2 days after my original call. My AC was blowing cold but after awhile, it would freeze over. This place was recommended by a Veteran friend. Techs evaluated the AC handler and advised it would need to be moved to have easier access to clean coils. The Unit is 5 years old and summer months are just too hot for it to handle sometimes. The techs said it needed more coolant and if i wanted the coils cleaned, id have to setup another appointment. Within 24hrs the house stopped cooling completely. I had another company come out who told me the Excess refrigerant led to it completely shutting down and to contact the original company. I did and i was met with ZERO help. I texted and called the office number just to be hung up on and then a few hours later i got 10 calls from 2 different random numbers that i didnt answer and it was supposedly the office. So now im out even more money having to hire another company as an emergency visit. After speaking with the owner Shawn, i realized i was speaking with an ego, not a person. He told me, "Oh Well, you signed when you paid, we told you your coils were bent". LMAO they clearly wanted me to purchase a new system. The coils were warped a bit but there was zero interference with air flow. So a new company came out and ACTUALLY fixed my air conditioning instead of trying to make a buck because they were already there. Now im disputing the charges from AC police and im met with even more ego. As a daughter to a Veteran, a man that served as a Marine and fought in Viet Nam, the owner of this company is anything but a Veteran let alone a man. If you look at his other responses to reviews, you will see there is a big difference in how he replies to woman and men. Now im going to go to small claims court because my $388.13 is needed to feed my daughter. I appreciate you service Shawn. I will make sure that i repost my reviews every time you take them down.

Semper Fi

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Hours

  • Monday 8AM-5PM
  • Tuesday 8AM-5PM
  • Wednesday 8AM-5PM
  • Thursday 8AM-5PM
  • Friday 8AM-5PM
  • Saturday 9AM-6PM
  • Sunday Closed

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