Online Reputation Report

Average ratings across top platforms

This section reveals your business's average star ratings across the top review platforms. Businesses with a higher average rating are more likely to be selected by new customers than those with a lower average rating.

Relative ratings

This section reveals the overall first impressions customers may have of your business. Your Google rating summary indicates where you stand compared to the top local competitors within your industry.

A company with a higher overall average rating reassures potential customers that they can trust the brand, products, or services and are more likely to choose that business when making a decision.

Review count across listings

This section reveals how many total reviews your business has on each of the most common review platforms.

Customers are more likely to trust businesses with a larger number of total reviews than businesses with fewer total reviews.

Relative review volume

This section reveals the number of reviews left in comparison to your closest competitors on Google.

Google reviews can give businesses a big credibility boost without having to spend a dime. There are many benefits of getting Google reviews, including improving your Google ranking for local SEO.

Improve your total number of reviews through email and SMS review requests and attract more customers than your competitors.

Your response time data is crucial to understanding where there may be a gap between you and your customers.

Responding to online reviews can help solidify your online reputation by creating a stronger relationship with your customers and improve brand loyalty.

Review recency is a measure of how fresh and relevant your reviews are.

The more recent a company's reviews, the more likely consumers are to pick it over competition.